customer relationship management (CRM)

Samples of tekfort’s CRM solutions.

Superior CRM Solutions

Tekfort has expertise developing and implementing CMS solutions  for business-to-consumer and business-to-business  companies.  We have implemented  

  • Custom Rich Internet Application (RIS) Solutions
  • Software as a Service (SaaS) Software Solutions
  • Commercial Off-the-Shelf (COTS) Software Solutions

CRM & Order Fulfillment Portal

The enterprise Customer and Order Fulfillment Portal was developed to support the cemetery industry on the sales and operations of services and products. Some of the custom rich internet application features are:

  • Multi-level Customer Structures (Corporate and Subsidiaries)
  • Multiple Products, Services and Prices by Location (cemeteries, funeral homes)
  • Information, Notes, Documents, Orders by Customer
  • Custom Product Design Tool
  • Videos and Photos per Product / Service
  • and many more
crm order

Operations Service Portal

The enterprise Operations Service Portal was developed to facilitate the communication and tracking of service work orders between the cemetery operators and the service organizations (business-to-business relationships). Work orders are placed by the cemetery operators and the work is received and performed by the service organizations. The status and work performed are track by the application. Some of the key features of the solution are:

  • Cemetery, Decease and Service Information Management (Photos, Videos, Maps, Documents)
  • Vault Manufacturer and Models Management
  • Burials Management
  • Order Creation and Tracking Management
  • Vault Inventory Management / Auto-reorder based on Quantity on Hand
  • and many more
service portal

Cemetery Asset Management is a web-based and mobile software solution for the cemetery industry. The Cemetery Asset Management solution supports the operation of cemetery processes and management of assets. Some of the benefits of the solution are:

  • Grave and Section Marker Management
  • Interment Management / Client Relationship
  • Video and Photo Management
  • Organize Contracts, Templates and Forms
  • Manage Reports, Inventory and Work Performed
  • Bar Coding and GPS Support
  • and many more
crm cem suite st

Are you ready? Contact tekfort to get started towards building your dream today!

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